1. Introduction
Shul Screens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage platform and services (the "Service"). Please read this Privacy Policy carefully.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account registration information (name, email address, organization name)
- Billing information (payment details processed through secure third-party payment processors)
- Profile information and preferences
- Content you upload, create, or display through the Service
- Communications with us (support requests, feedback, etc.)
2.2 Automatically Collected Information
When you use the Service, we automatically collect certain information, including:
- Device information (device type, operating system, browser type)
- Usage data (pages visited, features used, time spent)
- Log data (IP address, access times, error logs)
- Cookies and similar tracking technologies
- Screen analytics (view counts, engagement metrics)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage subscriptions
- Send you service-related communications (account updates, security alerts)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Personalize your experience with the Service
- Send you marketing communications (with your consent, where required)
- Comply with legal obligations and enforce our Terms of Use
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processing (Stripe)
- Cloud hosting and storage (Firebase, Google Cloud)
- Analytics and monitoring services
- Email delivery services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
You can also manage certain aspects of your information through your account settings, including updating your profile information and communication preferences.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Required for the Service to function properly
- Analytics Cookies: Help us understand how users interact with the Service
- Preference Cookies: Remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.
We take appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including those listed in Section 7 above. Our legal basis for processing your information includes:
- Performance of a contract (providing the Service)
- Legitimate interests (improving the Service, security, fraud prevention)
- Consent (where you have provided it)
- Legal obligations (compliance with applicable laws)
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service for material changes.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@shulscreens.org
Support: support@shulscreens.org
Website: shulscreens.org
For data protection inquiries, please include "Privacy Policy" in the subject line of your email.